LATAM Airlines JNB Terminal – O.R. Tambo International Airport

All prepped for an exciting trip with LATAM Airlines from the O.R. Tambo International Airport? You have displayed the perfect page if you are here to get answers related to your pre or post-flight procedures. When you enter the bustling terminal, you will notice a number of facilities awaiting you. In this blog, you will get a chance to discover various features and services of the LATAM Airlines JNB Terminal – O.R. Tambo International Airport, all of which contribute to a smooth and comfortable travel experience.

Info on Arrivals and Departures

LATAM Airlines arrives and departs from Terminal 1 at O.R. Tambo International Airport. The airlines fly to and from JNB daily, connecting over 90 destinations across the world.


  • LATAM Airlines flight arrives at Terminal 1, according to your flight schedule.
  • The very first step after landing is to proceed to the immigration and customs area.
  • After clearing the post-flight formalities, passengers can collect their baggage from the designated carousels and exit the secure area.
  • Now, you can look for ground transportation options, depending on your choice and budget.


  • You can catch your flight from Terminal 1 at JNB.
  • As soon as passengers reach the terminal, they must proceed to the assigned check-in counters to drop off their baggage and collect their boarding passes.
  • After clearing security, passengers can head to their gate and present their pass to the flight attendant.

Contact Details

As soon as you reach the terminal, you rush from counter to counter without accurate knowledge to complete your pre-flight procedures. Here, we have different platforms through which you can contact the terminal staff and learn about the Terminal 1. Before putting forward to the airport, consider making connections with the officials. 

Airport NameO.R. Tambo International Airport
LATAM Airlines JNB Address1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa
LATAM Airlines JNB Contact No.+27 11 921 6262
LATAM Airlines O.R. Tambo International Airport TerminalTerminal 1
Working HoursDaily 24 Hours
YouTube Official
Instagram Official

Amenities at O.R. Tambo International Airport

Booking your flight and grabbing your seat is not enough for successful air travel. To make the most of your trip, you must know the various resources and services the LATAM Airlines Terminal 1 offers to its customers. Once you are well aware of all the facilities mentioned below, you can take your trip to new heights. 

Easy Check-In 

For a quick and easy check-in, you can use other methods, such as online check-in or a self-service kiosk located near the check-in counters. If you face any trouble checking in or printing your boarding pass, you can seek guidance from the airport terminal agent. They will also help you change your itinerary or upgrade your cabin to a better class. For a smooth process, reach the terminal 3 hours prior to your flight.

Learn About Cancellation and Refund Policy

If sudden plans arise, LATAM Airlines allows you to reschedule or cancel your flights. But you should be aware of certain conditions and charges. Read Below:

  • Cancellations must be made at least 24 hours before your scheduled departure time.
  • You will get your refund in the original form of payment.
  • Depending on your fare type, fees may apply for changes or cancellations. 

Baggage Related Services At Terminal 1

The airlines allow passengers to check in baggage at the airport or online to make the process quick and easy. In case you have excess baggage, you can purchase an extra baggage allowance after contacting customer service representatives. Other than this, you can protect your luggage from damage by using the airline’s baggage wrapping service. Certain items, such as lithium batteries and aerosols, are prohibited.

Is Your Child Traveling Alone?

You can send your child for a solo trip with LATAM Airlines without any stress. The airline assists the solo traveler with check-in, security, and boarding. Here are some key points before reserving a seat:

  • A fee applies for each unaccompanied minor per flight.
  • You must make a reservation at least 24 hours in advance.
  • Children ages 6-11 flying alone must utilize the minor service.
  • Parents or guardians must sign the consent form and provide information.

Security Checkpoints: Clear Screening With Ease

The airline has security procedures to ensure passenger and staff safety. Therefore, travelers must learn the airline’s specific regulations. Read Below:

  • You must remove electronic devices and liquids from your carry-on baggage and pass through scanners.
  • You may have to pass additional screening or security checks.
  • Liquids and gels must be in 100ml containers or in a clear plastic bag.

Enjoy Some Extra Perks!

Once you learn about the essential services the airlines offer, you should also consider learning the below facilities to make your travel experience convenient:

ATMs and BanksCurrency ExchangeShuttle Services
PharmacyRental Cars & BusesLounges
Infant RoomsWiFi ConnectivityParking Area
Kids’ Play AresShoeshineSpa
Information DesksLost & Found TablePharmacy
Bars & RestaurantsPet Relief AreaBooks

Commonly Asked Questions

What terminal is LATAM Airlines at JNB?

The airlines operate out of Terminal 1 at O.R. Tambo International Airport.

Where are LATAM Airlines JNB terminal departures? 

The airlines operate out of the Terminal 1 at the O.R. Tambo International Airport for departures.

How early should I arrive at the airport for my LATAM Airlines flight?

Reach the Terminal 1 hours before domestic and 3 hours before international flights.

What are the various ground transportation services available at JNB?

After their arrival, passengers can look for various ground transportation options, such as buses, shuttles, rental cars, and rideshare.

What extra amenities are available at the O.R. Tambo International Airport?

In addition to other services, you can utilize facilities like lounges, free Wi-Fi, medical services, and various meal options.

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