All prepped for an exciting trip with VietJet Air from the Suvarnabhumi Airport? You have displayed the perfect page if you are here to get answers related to your pre or post-flight procedures. When you enter the bustling terminal, you will notice a number of facilities awaiting you. In this blog, you will get a chance to discover various features and services of the VietJet Air BKK Terminal – Suvarnabhumi Airport, all of which contribute to a smooth and comfortable travel experience.
Info on Arrivals and Departures
VietJet Air arrives and departs from the Main Terminal at Suvarnabhumi Airport. The airlines fly to and from Airport BKK daily, connecting over 90 destinations across the world.
Arrival:
- VietJet Air flight arrives at Main Terminal, according to your flight schedule.
- The very first step after landing is to proceed to the immigration and customs area.
- After clearing the post-flight formalities, passengers can collect their baggage from the designated carousels and exit the secure area.
- Now, you can look for ground transportation options, depending on your choice and budget.
Departure:
- You can catch your flight from Main Terminal at Suvarnabhumi Airport.
- As soon as passengers reach the terminal, they must proceed to the assigned check-in counters to drop off their baggage and collect their boarding passes.
- After clearing security, passengers can head to their gate and present their pass to the flight attendant.
Contact Details
As soon as you reach the terminal, you rush from counter to counter without accurate knowledge to complete your pre-flight procedures. Here, we have different platforms through which you can contact the terminal staff and learn about the Main Terminal. Before putting forward to the airport, consider making connections with the officials.
| Airport Name | Suvarnabhumi Airport |
| VietJet Air BKK Address | 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
| IATA Code | VJ |
| ICAO Code | VJC |
| VietJet Air BKK Contact No | +66 2 132 1888 |
| VietJet Air Suvarnabhumi Airport Terminal | Main Terminal |
| Working Hours | 24 hours |
| Official Website | www.vietjetair.com |
| Linkedin Official | vn.linkedin.com/company/vietjetair |
| Facebook Handle | www.youtube.com/@VietjetOfficial |
| Twitter Profile | twitter.com/VietjetairCom |
| Instagram Official Site | www.instagram.com/vietjet |
Amenities at Suvarnabhumi Airport
Booking your flight and grabbing your seat is not enough for successful air travel. To make the most of your trip, you must know the various resources and services the VietJet Air BKK Terminal offers to its customers. Once you are well aware of all the facilities mentioned below, you can take your trip to new heights.
Easy Check-In
For a quick and easy check-in, you can use other methods, such as online check-in or a self-service kiosk located near the check-in counters. If you face any trouble checking in or printing your boarding pass, you can seek guidance from the airport terminal agent. They will also help you change your itinerary or upgrade your cabin to a better class. For a smooth process, reach the terminal 3 hours prior to your flight.
Learn About Cancellation and Refund Policy
If sudden plans arise, VietJet Air allows you to reschedule or cancel your flights. But you should be aware of certain conditions and charges. Read Below:
- Cancellations must be made at least 24 hours before your scheduled departure time.
- You will get your refund in the original form of payment.
- Depending on your fare type, fees may apply for changes or cancellations.
Baggage Related Services At Terminal BKK
The airlines allow passengers to check in baggage at the airport or online to make the process quick and easy. In case you have excess baggage, you can purchase an extra baggage allowance after contacting customer service representatives. Other than this, you can protect your luggage from damage by using the airline’s baggage wrapping service. Certain items, such as lithium batteries and aerosols, are prohibited.
Is Your Child Traveling Alone?
You can send your child for a solo trip with VietJet Air without any stress. The airline assists the solo traveler with check-in, security, and boarding. Here are some key points before reserving a seat:
- A fee applies for each unaccompanied minor per flight.
- You must make a reservation at least 24 hours in advance.
- Children ages 6-11 flying alone must utilize the minor service.
- Parents or guardians must sign the consent form and provide information.
Security Checkpoints: Clear Screening With Ease
The airline has security procedures to ensure passenger and staff safety. Therefore, travelers must learn the airline’s specific regulations. Read Below:
- You must remove electronic devices and liquids from your carry-on baggage and pass through scanners.
- You may have to pass additional screening or security checks.
- Liquids and gels must be in 100ml containers or in a clear plastic bag.
Enjoy Some Extra Perks!
Once you learn about the essential services the airlines offer, you should also consider learning the below facilities to make your travel experience convenient:
| ATMs and Banks | Currency Exchange | Shuttle Services |
| Pharmacy | Rental Cars & Buses | Lounges |
| Infant Rooms | WiFi Connectivity | Parking Area |
| Kids’ Play Ares | Shoeshine | Spa |
| Information Desks | Lost & Found Table | Pharmacy |
| Bars & Restaurants | Pet Relief Area | Books |
VietJet Air BKK Terminal – Suvarnabhumi Airport Location Map
Common Questions
VietJet Air operates out of Main Terminal at Suvarnabhumi Airport.
VietJet Air offers numerous services from the Suvarnabhumi Airport Terminal such as reservation and cancellations, check-ins, pet travel, special assistance, unaccompanied minors, etc.
There are several car rental facilities available to and from the Suvarnabhumi Airport.
You should arrive 3 hours prior to your scheduled departure to complete all the steps conveniently.
Yes, VietJet Air often provides its passengers with in-flight entertainment, ensuring passengers are having a good time during their journey.