Headquartered within the Seattle Metropolitan Area in Seatac, Washington, United States of America, Alaska Airlines is the sixth largest airline in North America in terms of carrying passengers. With a fleet of modern aircraft like Embraer 175 and Boeing 737, this airline serves a vast route network.
Meanwhile, Boston Logan Airport is a central hub for many leading airlines in the aviation industry. It consists of four passenger terminals and six runways.
Out of all the airports Alaska Airlines operates flights to, we will discuss its operations at Boston Logan International Airport significantly. By the end of this guide, you will be filled with the crucial information that assists you on your way in and out of this terminal.
Assigned Terminal for Alaska Air at BOS
Boston Logan International Airport consists of four terminals (Terminal A, Terminal B, Terminal C, and Terminal E), of which Alaska Airlines operates from Terminal B. The U-shaped terminal is split into two sections: Level One and Level Two. You can find vehicle parking within the U and gates for departures outside and around the U.
- Level Two (Check-in and Gates Level)
Security checkpoints and boarding gates B1, B12, B14, B31, B31A, B32, to B35, B35A, and B36 to B40 are available at the gates levels.
While the Southside consists of an American Airlines Admirals Club, the north side consists of a United Club. In addition, The Chase Sapphire Lounge, Starbucks, restaurants, legal sea foods, and Dunkin, are available nearby.
- Level One (Baggage Claim and Ground Transportation)
Alaska Air passengers can arrive at level one, where baggage claim carousels, family restrooms, ground transportation (On the Lower level), and many other services are available. However, some services are only accessible after crossing the central reservation.
Inter-terminal Transfer Facility
A shuttle bus runs for each BOS terminal, the car rental center, and the airport station. If you want, you can hop on the bus from any of the six routes it serves with a frequency of five to six minutes.
| Bus 11 | Terminal A, Terminal B, Terminal C, and Terminal E. |
| Bus 22 | Terminal A, Terminal B, Car Rental Center, and Airport Station. |
| Bus 33 | Terminal C, Terminal E, Airport Station, and Car Rental Center. |
| Bus 55 | Terminal A, Terminal B, Terminal C, Terminal E, Airport Station, and Car Rental Center. |
| Bus 66 | Terminal A, Terminal B, Terminal C, Terminal E, Airport Station, Water Transport Dock, and Logan Office Center. |
| Bus 88 | Terminal A, Terminal B, Terminal C, Terminal E, and Economy Parking Garage. |
In addition to using the shuttle bus, passengers can use the BOS walkways inside and outside the security area.
Address, Contact Details, and Airline’s Services for Passengers
Alaska Airlines passengers can look at the table and the sections below to get an idea of what to expect from their airlines at arrival or before departures
| Airport | Boston Logan International Airport |
| Airlines | Alaska Airlines |
| Logan Airport Address | 1 Harborside Dr. Boston, MA 02128, United States |
| Arrivals Terminal | Terminal B |
| Departure Terminal | Terminal B |
| Status | Operational |
| IATA Code | BOS |
| Type | Public |
| City | SeaTac, Washington |
| Country | United States |
| Airport Contact Number | +1 800-235-6426 |
| Gate Location | Terminal B, Gates B35A & B36 |
| Official Site of Alaska Airlines | https://www.alaskaair.com/ |
| Facebook Page | https://www.facebook.com/alaskaairlines |
| Twitter Page | https://twitter.com/alaskaair |
| Instagram Page | https://instagram.com/alaskaair |
| Youtube Page | https://www.youtube.com/user/AlaskaAir |
1. Book Flights
Booking flights with Alaska Airlines can be easy when you seek help from their executives at the ticketing counters. Whether you want to book a single reservation or move forward with a group reservation, you can do so right at this counter. In addition, Alaska also allows its passengers to book a flight with them online, using their official website.
2. Cancel Reservations
Cancelling a flight reservation is quite easy. All you have to do is gather your travel details and documentation and head to the ticket counters. Here, personnels will assist you with the procedure and will make sure to inform you about the potential charges you may have to pay. If needed, you can also inquire about the airline’s cancellation policy from the staff.
3. Upgrade Cabin Class
Alaska offers first-class upgrades, guest upgrades, and premium-class upgrades to its passengers. If you want to add more luxury and have a comfortable seating space throughout your journey, it’s best to upgrade your current cabin class with a higher one. Must consider that each upgrade comes with a different cost and facilities, which you can inquire about from the personnels or the airline’s official site.
4. Baggage Allowance
Passengers can carry a generous amount of luggage on their flights with Alaska Airlines, given the airline understands passenger’s need to carry essentials. The general allowance is as follows:
| Type of Baggage | Allowance for Passengers | Associated Cost |
| Carry-on Baggage | 1 piece | Free of cost |
| Personal Item | 1 piece | Free of cost |
| 1st Checked Baggage | 50lbs, 24″ x 16″ x 9″ | $30 |
| 2nd Checked Baggage | 50lbs, 24″ x 16″ x 9″ | $40 |
| 3rd Checked Baggage | 50lbs, 24″ x 16″ x 9″ | $150 |
5. Check-in for Departure
To check-in for your flight departures, passengers can use the self-service kiosks or airport check-in counters. In addition, Alaska also allows passengers to check-in using their official website. Regardless of the option you choose, make sure that you have all the necessary documents to complete the procedure on time, receive your boarding passes, and head to the departure gates after security without any hurdles.
6. Information Counters
Information counter is a passenger’s first choice when it comes to getting answers to multiple question lingering in mind, then be it about the directions, services, policies, or any facilities. So, in case you find yourself in such a scenarios where you require assistance or immediate help, head straight to the information counters. Here, you will find friendly, patience, and knowledgeable staff eagerly waiting to help you and sort out your queries.
7. Pet Travel Facility
Small pets such as household birds and dogs are allowed to be carried along with the pet owner from BOS with Alaska. Nevertheless, certain conditions apply, which travelers must follow. You can refer to the table as mentioned below for more information about what size of pet should you carry in which sized container or carrier.
| Size of the pet | Carrier Size | Dimensions |
| Extra Small | 100 | 21″ x 16″ x 15″ |
| Small | 200 | 27″ x 20″ x 19″ |
| Medium | 300 | 32″ x 22″ x 23″ |
| Large | 400 | 36″ X 24″ x 26″ |
| Extra Large | 500 | 40″ x 27″ x 30″ |
8. Lost Luggage Help
The lost and found department is specifically made to help passengers who face or encounter issues such as lost luggage, delayed luggage, and damaged luggage. Whether you are arriving at or departing from the BOS terminal of your airline, if you are stuck in such a situation, it’s best to report it to the professionals available to assist you. In addition, you can also locate the lost and found help on the official website of your airline.
9. Special Assistance
Whether you need wheelchair support, oxygen mask support, stretcher service, or any other medical help, don’t worry! The Special Assistance of Alaska Airlines has got your back. Get in touch with the authorities to avail of this service at least a day before your flight departure. Make sure to submit all the requested documentation for receiving confirmation on the same. Lastly, abide by the rules and restrictions put forth by the airline for the betterment of passengers to avoid any last minute chaos at the airport’s terminal.
10. Unaccompanied Minor
Alaska Airlines prioritises the safety of their minor passengers, which is why it strictly urges the parents or guardians of the minors to book their child as an unaccompanied minor, if he or she is travelling alone from Boston Logan Airport. It ensures that your child is provided with an escort who supports him and assist him throughout the pre-flight procedures and be with him during the flight. Upon arrival, the escort handsover your child to the said person with consent.
Where Does Alaska Fly from Boston Logan International Airport?
Alaska Airlines serves quite a few destinations from BOS, which means you can book flights to any of the mentioned destinations, if need be. Here’a list of all.
| Los Angeles Intl. | San Diego Intl. |
| Norman Y. Mineta San Jose Intl. | Spokane Intl. |
| O’Hare Intl. | San Francisco Intl. |
| Portland Intl. | Juneau Intl. |
| Seattle – Tacoma Intl | Ted Stevens Anchorage Intl. |
Learn with Us!
Alaska Airlines uses Terminal B in Boston Airport.
Alaska Airlines operates its flights at Terminal B of Boston Logan Airport.
Terminal B and Terminal C are interconnected post-security, allowing passengers easy access to one another.
It takes less than fifteen minutes to go through security at Boston Logan Airport.
Terminal B is the arrivals as well as departures terminal for Alaska at BOS.